Setting Default Connection

Setting Default Connection

Go to My Computer/Control Panel/ Internet Options or in Internet Explorer go to Tools/Internet options as above

Click Connections tab. Highlight ADSL connection (customer will have chosen connection name) and click Set Default button. Click on Apply and then OK

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winipcfg

winipcfg - Win 95/98/ME

To check which settings a user has in their network configurations use the winipcfg command from the DOS prompt. To use it follow these steps:
1. Go into the Start menu and click Run.
2. Type winipcfg into the box that appears and click OK.

3. This will bring up this box:

4. Click the More Info button at the bottom right. This will expand the box to what is shown below:

Check on Ethernet
· Host IP Address ( IP Address) – as per Non Nat IP addressing note in Call-it
· Subnet Mask – as per Non Nat IP addressing note in Call-it
· Default Gateway – as per Non Nat IP addressing note in Call-it
· DNS Servers – 212.38.173.189 and 212.38.173.190 (Click on tab to right of field to view 2nd choice)

Note: To copy right click on title header (to the right of IP Configuration) select copy and save in Word or Notepad.



Check on USB - if connected but unable to view web pages.
· Host IP Address – as per IP address in subscription window in Call-it
· Subnet Mask – automatically assigned
· Default Gateway – should be same as Host IP
· DNS Servers – 212.38.173.187and 212.38.173.188 or 212.38.173.189 and 212.38.173.190

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IPCONFIG

ipconfig - Windows 2000/NT

You have to use ipconfig to get the same information. In order to do this, follow these steps:


1. Go to the Start menu, Run, then the Command Prompt.
2. Type "ipconfig /all"

Check on Ethernet
· Host IP Address ( IP Address) – as per Non Nat IP addressing note in Call-it
· Subnet Mask – as per Non Nat IP addressing note in Call-it
· Default Gateway – as per Non Nat IP addressing note in Call-it
· DNS Servers – 212.38.173.189 and 212.38.173.190

Check on USB- if connected but unable to view web pages.
· Host IP Address – as per IP address in subscription window in Call-it
· Subnet Mask – automatically assigned
· Default Gateway – should be same as Host IP
· DNS Servers – 212.38.173.187and 212.38.173.188 or 212.38.173.189 and 212.38.173.190


In order to copy result into notepad:

1. Go to the Start menu, Programs, then the Command Prompt.
2. Type ipconfig /all > c:\ipconfig.txt
3. Then type notepad c:\ipconfig.txt
3. This will open up a notepad window similar to the following:

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Ping Test

Ping Test

Ping is a connectivity test of whether a remote machine is powered on and has an active network interface. It works by sending a small "packet" of data to a server to see if you get a response. The Ping program shows, in milliseconds, how fast the server "replied" to your Ping. It also shows if you lose any packets or "timeout" before receiving the reply from the server. The RTT ( Round Trip Time) is shown in ms (milliseconds) and anything under 100 is very good, up to 400 are typical, over 400 can indicate a problem but can be due to attempting to ping a distant site, say in Australia

How To Ping

In Win95/98/ME go to Start/ Run/ type “command” click OK.
In Win 2000/NT go to Start/ Run/ type “cmd” click OK.
This brings up the command prompt window.
Type “ping ***.***.***.***” ( the IP address you want to test connectivity to)
If successful it will return as per example

If unsuccessful it will return as per example
C:\>ping 212.38.173.200
Pinging 212.38.173.200 with 32 bytes of data
"reply from 212.38.173.4: Destination host unreachable.""reply from 212.38.173.4: Destination host unreachable.""reply from 212.38.173.4: Destination host unreachable.""reply from 212.38.173.4: Destination host unreachable."
Or
"request timed out.""request timed out.""request timed out.""request timed out."
This tells us whether or not the user traffic is able to get through to the target IP address and allows us to troubleshoot connection problems

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Error 797

---The connection failed because the modem or other connecting device failed---

Solution:

* Restart your computer and wait until all applications have completely loaded before trying to reconnect.
* Check the connection to make sure it is using our modem – to do this go to “network connections” in control panel and right click on the Onetel BB connection and selecting “properties”. If the modem is installed it will be listed under the “connect using” header. Highlight it and click “OK”
* If your problem has still not been resolved reinstall modem drivers.

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LINK SYS ROUTER

Type 192.168.1.1 at the address bar of internet explorer

Type admin and admin for the username and password

Then enter the following settings:
Encapsulation: PPPoA
VPI / VCI: 0 / 38
Multiplexing: VC-MUX

Username: as provided by ISP

Password: as provided by ISP

Keep the Connection settings as it is
Host name: leave it blank
Domain name: leave it blank
MTU: select Automatic
Local IP address: 192.168.1.1
Subnet mask: 255.255.255.0
Local DHCP Server: select enabled
Time Zone: (GMT) England / Greenwich

Click on Save Settings

No need to restart

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Netgear Setup DG-834

Netgear Setup DG-834

The router has a default IP address of 192.168.0.1, and browsing to http://192.168.0.1 over the network connection accesses the web configuration. The first thing the router will ask for is a username and password - which are admin and password. The recommended way to configure the router is via the set-up wizard.

Pressing the Next button results in the router auto detecting a PPPoA connection and determining the standard VPI/VCI of 0/38. At this point the hardest part of the set-up is typing in your username and password. There is an Idle Timeout field which by default is set to five. Unless you want the connection dropping out on you a lot then it is recommended to set a value of zero in this field.

Enter your ISP username and password I cannot see how it can be made much easier. The Test button will launch a pop-up browser window, which if everything is working will browse to http://www.netgear.com as a confidence check that everything is working. To store the settings simply click Apply.

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MAC Outlook Express 5

Setup Instructions for MAC Outlook Express 5
Outlook Express 5

1. Open Outlook Express 5 for Mac. Click on Tools, then click Accounts

2. In the Accounts windows, click the Mail tab then click New

3. The Account Setup Assistant will start. First enter you name as you would like it to appear to your e-mail recipients in the Display Name field then click the right arrow to continue.


4. Next, enter your e-mail address in the E-mail address field. Click the right arrow to continue.


5. Enter the mail.onetel.net.uk, in the Incoming mail server field. Next, enter mail.onetel.net.uk, in the Outgoing mail server field. Click the right arrow to continue.


6. Next, type your user name in the Account ID field in lowercase. Your user name is the name before the "@" symbol in your e-mail address. You may enter your password in the Password field and place a check in Save password. This will permit you to check for e-mail without having to enter your password every time. Click the right arrow to continue.

7. Type a simple name to distinguish your e-mail account settings in the Account name field then click Finish. Your e-mail settings are complete.


8. If you wish to use Internet news, click on the News tab in the Accounts window then click New.

9. Select your E-mail account from the drop-down list then, if you wish, type in your organization in the Organization field. Click the right arrow to continue.


10. Enter news.onetel.net.uk in the News server field. Do not check My news server requires me to log on. Click the right arrow to continue.


11. Enter a simple name to distinguish your Internet news settings in the Account name field then click finish. Your Internet news settings are complete.

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MAC X Mail

MAC X Mail Wizard

Double-click the Mail icon.

From the Mail menu, choose Preferences.

3. Click the arrow box on the Check accounts for new mail pop-up list and choose Manually
Click the Create Account button.

5. Click the arrow box on the Account Type pop-up list and choose POP Account.

In the Description field, type in your e-mail address.
In the E-mail Address field, type in your e-mail address.
In the Full Name field, type in your name.
In the Host name field, type in mail.onetel.net.uk
In the User name field, type your OneTel.Net username (everything before the @ sign).
13. Click on the Account Options tab.
Check the box next to Delete messages on server after downloading.
Click on the OK button.

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DLink

Open Internet Explorer window and in the address bar type in 192.168.1.1
Type username as admin and password as admin as well and click on the Login button
In the next window click on the Setup tab and then the Connection button under WAN Setup. Depending upon the model of your D-Link router any one of the two screens below will appear.

Or

Configure the following settings in the window:
Type: Set the connection Type to PPPoA
Name: Type a name for the connection. (for example Talktalk)
Options: Keep NAT and Firewall checked.
Encapsulation: Set to VC, make sure LLC is not selected.
Username: Type your account username
Password: Type your account password (make sure there is no case or spelling mismatch)
Keep Alive: Leave default values, do not change.
Max Fail: Leave default values, do not change.
MRU: Leave default values, do not change.
MTU: Change to 1458
Set Route: Check the option to enable set route
VPI: 0
VCI: 38
QoS: Leave default values, do not change.
PCR: Leave default values, do not change.
SCR: Leave default values, do not change.

Now click on Apply. (Please note that it may take upto 5 minutes to apply the new settings)
Now click on the Status tab on the top and then Connection Status button on the left side. Connection information will be displayed under the WAN section

Incase the status says disconnected, please note the Disconnect Reason. If it is related to username or password please go back to the earlier step (under Setup and Connection) and change the username and password there.
Click on the Tools tab on the top, then click on System Commands on the left. Click on the Save All button to permanently save the changes

Once you see the confirmation message that the settings have been saved permanently, close the window. You can now use your browser to connect to different websites.

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Belkin Router

The Internet light – should be solid green
The Syn light (or Tel.) light – should be solid green
Lan light – indicates if connected to computer with ethernet cable
Wireless light – indicates if connected with wireless USB adaptor
On pointing your web browser at http://192.168.2.1, you should see the router login page below. As no password is set by default, you simply need to click the submit button.

To set up the router, click the Wizard link on the top menu bar.


For a UK ADSL connection, you will need to select PPPoA (Routing mode, for multiple PCs) even if you are only going to connect a single computer, then click the next button.

Type the OneTel Username and Password and verify the Password and type VCI and VPI settings.

Click next again to continue to the next phase in the wizard.

The next step does not actually require the user to enter any information, it is simply a summary screen of what you have entered so far, and allows you to verify that you have the details correct. Click the Apply button to store these settings in the router

It may take up to 5 minutes to save and update the settings. Once completed, you will see, "Connected" on the top right side of the window. Once you see that close this window and open your browser window to go to any website.

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Error 734

Click Start, point to Settings, and then click Network and Dial-up Connections.

NOTE: For Windows Server 2003, click Start, point to Control Panel, and then point to Network Connections.
2. Right-click the appropriate dial-up networking connection, and then click Properties.
3. Click the Networking tab, and then click Settings.
4. Click to clear the Negotiate multi-link for single link connections check box (if it is selected).
5. Click OK, and then click OK.
6. Double-click the connection, and then click Dial. • If this procedure resolves the issue and you can establish a dial-up connection, you do not have to follow the remaining steps in this article.
• If this does not resolve the issue and you cannot establish a dial-up connection, go to step 7 to continue to troubleshoot this issue.

7. Right-click the connection, and then click Properties.
8. Click the Security tab.
9. Under Security options, click Allow unsecured password in the Validate my identity as follows box, and then click OK.
10. Double-click the connection, and then click Dial to verify that you can establish a dial-up connection.

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Error 691

Username and password not recognised


* Restart computer and retype username and password – if doesn’t work then

* Create new connection – if doesn’t work then,

* Connect using bt_test@startup_domain -- if connected -

* click on “disconnect” - change to original username and p/w and connect

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BROADBAND BASIC ROUTER SETTINGS

Virtual Circuit Identifier – VCI 38

Virtual Path Identifier – VPI 0

Connections Type PPPoA

ADSL Modulation Auto / G.DMT / ANSI T1.413

Encapsulation Mode VC MUX

Authentication CHAP

IP Address Settings Automatic or Dynamic

Modulation Type G.DMT or Auto

Primary DNS Server 62.24.199.13(TalkTalk) 212.67.120.148(OneTel)

Secondary DNS Server 62.24.199.23(TalkTalk) 212.67.96.129 (OneTel)

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