Getting things done in Govt Offices! RTO Part 2

The date of dispatch for the RC book was 18th of Jan!! It was already last week of Jan and no news!!

Another friend who had given the papers with me visited the place to checkout! He was told that we had to give form-35 too to get this done!! They didn't notice that there was Hypothecation and hence didn't ask for the same at the first attempt. We could have caught this too if we had thought over. Basically Hypothecation cancellation should be

The initial procedure actually involved clearance of the application by an officer - looks like the officer missed out on this part. Btw, I like this concept since one of the most tedious things at govt offices is to get to know the application and the documents to be attached. This person acts as a good liaison on this part.

Meanwhile another senior personnel who was doing something got up and came to us to inquire why we are there for. After looking at my receipt, he said I had to wait!

So went back again to submit the documents. Reached there by 10:00 am. Couple of people were around - I should have checked with the person sitting in the back [typically seniors]. But awaited for the junior person to come. This junior person typically sits in the front desk and answers all queries. When he eventually came, (probably 30 mins late to the seat) he started working on the file pile on his desk. Was amazed to see that he was so efficient and cleared the whole set in about 20 mins!!

Then he took my receipt and said I have to talk to the senior officer sitting behind him!! I should have straight away done that when I came!! I was asked to pay 100/- fee for Hypothecation cancellation and then submit receipt with From-35 from the bank which hypothecated it.

After paying in the respective counter, came back and gave it to the senior official. I was asked to wait till the PRO comes and verifies the papers again. Waited another 20 mins. She never came. The same senior official came to PRO desk and cleared our papers!!

Submitted the same on 2nd Feb 2010 with all apprehension as to how many more days and waits it would take!!

Eventually it reached me by speed post on 8th Feb 2010!!

Not bad at all. If I had submitted all docs correctly, it probably would have got over in less than 30days.

Now - I'm heading on to the next stage with more confidence!! The car papers finally have to transferred to me at Indiranagar RTO!! Will keep posted ... :-)